New Zealand’s premier multinational solution specialists

About us

Proudly NZ owned and operated for over 30 years, providing nationwide Facility Solutions.
With a customer-centric focus, we provide integrated solutions across a multitude of trades. We strive to be dynamic, using modern systems and technologies to customise service delivery for our clients, in line with our paperless policy.

No matter what type of property, building or asset you own or manage, we can help protect the value of your assets by delivering a quality programme of maintenance, upgrades and repairs.

We are cleaners, landscapers, handymen, builders, plumbers, and electricians, working for a wide range of local authority, government and private sector clients, providing commercial and residential property maintenance throughout New Zealand, FBL can manage all your multi-site needs.

Our services

At FBL we deliver a one stop solution for building and asset maintenance with coverage throughout the country. We are experts in coordinating the logistics, labour and project management of your property maintenance programme.

  • Facility management
  • Project management
  • General building & maintenance services
  • Nationwide installations
  • Lawn, grounds and garden maintenance
  • Electrical services
  • Shop fitouts
  • Landscaping
  • Section tidy-ups
  • Carpet care
  • Carpet care
  • Pest control
  • Painting, plastering and general trades
  • Flooring and tiling

Why choose us?

One point of contact

FBL’s Corporate Office oversees and coordinates all 600+ of our nationwide contractors, giving you a central point of contact available 24 hours a day, 7 days a week. That central point of contact, or an alternative nominated representative with the appropriate level of authority, will have direct access to all of our contractors via our customised job management and IT systems.

Sophisticated job management and IT systems

We’re committed to electronic data processing, which makes life easier for both our contractors and our customers. Our customised web based job management
system enables direct communication between FBL’s Corporate Office and each of our clients and contractors.

We track jobs in real time, meaning our customers enjoy accurate, timely information and reporting. Each of our contractors has 24/7 Internet access, enabling quick and frequent sending of job requests and updates.

Owner-operators have “skin in the game”

Our contractors’ livelihoods depend on their ability to deliver top-quality results and keep customers happy. As a result, they’re eager to please and take pride in the quality of their work and service.

Local supervision

Our regional managers oversee and inspect the standard of our work on a local basis, and resolve quality assurance issues quickly should they arise.

Extensive reporting capabilities

We can provide reports on service levels, health and safety, and any other matters you require information on as often as you need. Because our web based job management
system tracks jobs on a real time basis, reporting is both accurate and timely.

Easy payment and administration

FBL can work with your organisation invoicing requirements, alternately FBL offers centralised invoicing which offers invoices that cover all work performed in a given month, broken down by job and site. This will save you time and administration costs, as only one payment needs to be made and you can easily see all the jobs performed.

Training, health and safety, and risk management

All our contractors are comprehensively trained – following an extensive induction course they’re given support and
further instruction on an ongoing basis. They’re also security checked and OSH compliant, and FBL has public liability insurance of up to $10 million.

Professional and tidy appearance

All our contractors are fully security checked and carry ID badges. Our contractors are well presented and use only commercial-grade equipment.

Operations policy

FBL aspires to a paperless policy supported by customized web based solutions allowing instant information access, transparency, cost and time savings and business efficiencies.

Communications plan

FBL utilizes a range of communication tools between all parties it deals with, the best method of communication will be dependent on the situation. The tools encompass mobile, phone, email, FBL web portal, and a call centre.

Terms of trade

Payments and rates will be as per the standard FBL labour rates or as supplied for the relevant client’s contract.

Health & Safety Accreditations | Alliance Partners

  • Bunnings Trade
  • Brand Addiction
  • SiteWise
  • Avetta
  • ANZ
  • Ebbet Volkswagen
  • Target Insurance
  • The Service Company
  • ONE NZ
  • Xero
  • Z Energy
  • STIHL
  • Safety Work Kits

Our Pillars

  • Be Dynamic
  • Customer Centric Focus
  • Integrated Solutions

Our People

Logan Sears

Logan Sears

Chief Executive Officer

Nigel Wallace

Nigel Wallace

General Manager

Peter Allan

Peter Allan

Senior Contracts Manager

Mysti Hunter

Mysti Hunter

Contract Support Manager

Naria Puketapu

Naria Puketapu

Office Manager

Desinda Hammond

Desinda Hammond

Office Administrator

Jono Wood

Jono Wood

Chief Financial Officer

Donna Balle

Donna Balle

Health & Safety Manager

Janalle McMeekin

Janalle McMeekin

Communications Manager

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Logan Sears

Logan Sears

Chief Executive Officer

Logan has led FBL for over 30 years, actively involved in daily operations. He oversees contractor and staff recruitment, leading with energy and passion. With extensive senior management experience in corporate and private sectors, he champions strong business systems and structure.

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Nigel Wallace

Nigel Wallace

General Manager

Nigel joined FBL in 2016 and is the General Manager. He oversees all of FBL’s contracts and is the escalation point for any challenges that may arise. Having been hands on as a Green Acres contractor in his past, Nigel has a very clear understanding of client and customer requirements and expectations. He has also implemented FBL’s systems and training development to ensure they achieve technician engagement and performance. Nigel is an exceptional manager known for his strategic vision, strong leadership skills, and dedication to excellence.

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Peter Allan

Peter Allan

Senior Contracts Manager

Peter has been with FBL for six years, bringing over a decade of experience in contracts management. He develops, negotiates, and manages facility maintenance contracts, ensuring compliance and mitigating risks. Peter also excels at building and maintaining strong client relationships.

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Mysti Hunter

Mysti Hunter

Contract Support Manager

Mysti, our Contract Support Manager, has been with FBL for 2 years. She expertly coordinates contracts among clients, vendors, and teams, ensuring accuracy and adherence to standards. Her support is vital to our operational success and strong client relationships.

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Naria Puketapu

Naria Puketapu

Office Manager

Naria, FBL's Office Manager for 1.5 years, oversees administrative tasks and office logistics. Her organisational skills and attention to detail ensure smooth daily operations and contribute to FBL's overall efficiency.

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Desinda Hammond

Desinda Hammond

Office Administrator

Desinda, an Office Administrator at FBL, has 1 year of experience and plays a key role in maintaining office efficiency and supporting daily operations.

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Jono Wood

Jono Wood

Chief Financial Officer

Jono manages FBL's finances and IT systems, leveraging 12+ years as a Chartered Accountant across diverse industries.
He emphasises close collaboration with operations to enhance problem-solving and optimise processes for stakeholders.

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Donna Balle

Donna Balle

Health & Safety Manager

Donna is responsible for delivering
policy and procedure for all health and safety and wellbeing across Franchised Businesses Ltd including
Green Acres and Hire A Hubby.

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Janalle McMeekin

Janalle McMeekin

Communications Manager

Janalle joined Franchised Businesses Limited in 2020 and works with the team to improve their communications both internally and externally to its key stakeholders. With a background in retail, brand and product marketing, Janalle brings a wealth of experience working with some of New Zealand’s largest brands including The Warehouse Group, Palmers and Whitcoulls.

Testimonials

  • “Barnardos owns and leases a nationwide portfolio of early learning centres and office spaces totalling around 50 sites. We are so pleased we moved the procurement of facilities maintenance to FBL and haven’t looked back since.

    FBL were quick to understand what’s important to us and are responsive to our needs from arranging tap repairs to tree removal and fixing fences to installing heat pumps. FBL are a one-stop-shop in the true sense of the definition.”

    John Cameron
    National Asset Manager

  • "I've collaborated with FBL for two years as Contract Manager at Downer. Their prompt communication and organisation, led by Mysti, have been exceptional.

    FBL consistently exceeds expectations, especially in handling urgent requests. I look forward to continued collaboration and special thanks to Naria and Cyndi."

    Jesse Wright
    Operations/Contract Manager

  • "We want to thank FBL for their services in grounds maintenance. Finally we have got the person who is doing our lawns the way we like. Our lawns at our Head Office are looking fabulous."

    Fazilat Quershi
    Service Quality Associate

  • "FBL have been able to provide cost effective solutions throughout multiple regions for Darroch, meeting set expectations.
    Their knowledge of the industry is very impressive and in turn provides assurance when issuing a variety of reactive and proactive requests."

    Craig Chiverton
    Manager – Portfolio Services

  • "Big Thanks to FBL's trade team for a job well done under difficult circumstances.  On the face of it this was a simple job; go and collect some rubbish left on a cycle track and dispose of it.  In practice, having driven for several hours to get to the site, the trade team had to walk miles, navigate in open country, ford two streams and bring back for disposal a huge pile of agricultural waste before safely disposing of it, and do it within timescale and budgets agreed.  The team not only accomplished the challenge, but showed care to the environment and lead with personal safety throughout.  Great service!"

    Stephen Hall
    Vendor Management

  • Ever since streamlining the process with FBL, they have completed jobs quickly with excellent workmanship. The FBL team handles any job, big or small, across the whole country. Naria and Cyndi are always a pleasure to work with, ensuring we're satisfied with every completed task, even when challenges arise. Their quick thinking and alternative solutions, including cost-saving options, have been invaluable. Our relationship has been great, and we look forward to continued collaboration.

    Adam Hansen, Store development Co-ordinator
    NZ Accent Group LTD

  • I want to express my sincere thanks to FBL for your outstanding support, not just in my region but across all regions Programmed has managed.

    Since 2019, FBL has consistently delivered on-time, high-quality work, regardless of the conditions. I've never faced issues with late maintenance, and your team has been highly requested for additional tasks. Your competitive pricing and exceptional service, often exceeding expectations, have been invaluable.

    While it's unfortunate that this partnership between PFM, and FBL is ending, I’m confident that if I need services in my next role, I’ll be reaching out to FBL. I trust you'll continue to excel with the new facility management team.

    Dan Bowden
    Maintenance Manager

Contractors required

We're looking for contractors nationwide in the following fields:

  • Handymen
  • Lawn mowing and gardening services
  • Cleaning services
  • Builders
  • Painters
  • Plasterers
  • Flooring
  • Plumbers
  • Electricians

Latest News

Contact us

It’s easy and affordable to have the best in the business taking care of your business.

Get in touch with our friendly team today using the contact form below – we’d be happy to answer your questions or provide a personalised quote.

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Under no circumstances will FBL knowingly pass on any information about any client or visitor to any other party.

46-50 Bloomfield Tce, Lower Hutt 5010, Wellington