New Zealand’s premier multinational solution specialists
About us
No matter what type of property, building or asset you own or manage, we can help protect the value of your assets by delivering a quality programme of maintenance, upgrades and repairs.
We are cleaners, landscapers, handymen, builders, plumbers, and electricians, working for a wide range of local authority, government and private sector clients, providing commercial and residential property maintenance throughout New Zealand, FBL can manage all your multi-site needs.
Our services
At FBL we deliver a one stop solution for building and asset maintenance with coverage throughout the country. We are experts in coordinating the logistics, labour and project management of your property maintenance programme.
- Facility management
- Project management
- General building & maintenance services
- Nationwide installations
- Lawn, grounds and garden maintenance
- Electrical services
- Shop fitouts
- Landscaping
- Section tidy-ups
- Carpet care
- Carpet care
- Pest control
- Painting, plastering and general trades
- Flooring and tiling
Why choose us?
One point of contact
FBL’s Corporate Office oversees and coordinates all 600+ of our nationwide contractors, giving you a central point of contact available 24 hours a day, 7 days a week. That central point of contact, or an alternative nominated representative with the appropriate level of authority, will have direct access to all of our contractors via our customised job management and IT systems.
Sophisticated job management and IT systems
We’re committed to electronic data processing, which makes life easier for both our contractors and our customers. Our customised web based job management
system enables direct communication between FBL’s Corporate Office and each of our clients and contractors.
We track jobs in real time, meaning our customers enjoy accurate, timely information and reporting. Each of our contractors has 24/7 Internet access, enabling quick and frequent sending of job requests and updates.
Owner-operators have “skin in the game”
Our contractors’ livelihoods depend on their ability to deliver top-quality results and keep customers happy. As a result, they’re eager to please and take pride in the quality of their work and service.
Local supervision
Our regional managers oversee and inspect the standard of our work on a local basis, and resolve quality assurance issues quickly should they arise.
Extensive reporting capabilities
We can provide reports on service levels, health and safety, and any other matters you require information on as often as you need. Because our web based job management system tracks jobs on a real time basis, reporting is both accurate and timely.
Easy payment and administration
FBL can work with your organisation invoicing requirements, alternately FBL offers centralised invoicing which offers invoices that cover all work performed in a given month, broken down by job and site. This will save you time and administration costs, as only one payment needs to be made and you can easily see all the jobs performed.
Training, health and safety, and risk management
All our contractors are comprehensively trained – following an extensive induction course they’re given support and further instruction on an ongoing basis. They’re also security checked and OSH compliant, and FBL has public liability insurance of up to $10 million.
Professional and tidy appearance
All our contractors are fully security checked and carry ID badges. Our contractors are well presented and use only commercial-grade equipment.
Operations policy
FBL aspires to a paperless policy supported by customized web based solutions allowing instant information access, transparency, cost and time savings and business efficiencies.
Communications plan
FBL utilizes a range of communication tools between all parties it deals with, the best method of communication will be dependent on the situation. The tools encompass mobile, phone, email, FBL web portal, and a call centre.
Terms of trade
Payments and rates will be as per the standard FBL labour rates or as supplied for the relevant client’s contract.
Health & Safety Accreditations | Alliance Partners
Our Pillars
- Be Dynamic
- Customer Centric Focus
- Integrated Solutions
Our People
Logan Sears
Chief Executive Officer
Logan has led FBL for over 30 years, actively involved in daily operations. He oversees contractor and staff recruitment, leading with energy and passion. With extensive senior management experience in corporate and private sectors, he champions strong business systems and structure.
Nigel Wallace
General Manager
Nigel joined FBL in 2016 and is the General Manager. He oversees all of FBL’s contracts and is the escalation point for any challenges that may arise. Having been hands on as a Green Acres contractor in his past, Nigel has a very clear understanding of client and customer requirements and expectations. He has also implemented FBL’s systems and training development to ensure they achieve technician engagement and performance. Nigel is an exceptional manager known for his strategic vision, strong leadership skills, and dedication to excellence.
Peter Allan
Senior Contracts Manager
Peter has been with FBL for six years, bringing over a decade of experience in contracts management. He develops, negotiates, and manages facility maintenance contracts, ensuring compliance and mitigating risks. Peter also excels at building and maintaining strong client relationships.
Mysti Hunter
Contract Support Manager
Mysti, our Contract Support Manager, has been with FBL for 2 years. She expertly coordinates contracts among clients, vendors, and teams, ensuring accuracy and adherence to standards. Her support is vital to our operational success and strong client relationships.
Naria Puketapu
Office Manager
Naria, FBL's Office Manager for 1.5 years, oversees administrative tasks and office logistics. Her organisational skills and attention to detail ensure smooth daily operations and contribute to FBL's overall efficiency.
Desinda Hammond
Office Administrator
Desinda, an Office Administrator at FBL, has 1 year of experience and plays a key role in maintaining office efficiency and supporting daily operations.
Jono Wood
Chief Financial Officer
Jono manages FBL's finances and IT systems, leveraging 12+ years as a Chartered Accountant across diverse industries.
He emphasises close collaboration with operations to enhance problem-solving and optimise processes for stakeholders.
Donna Balle
Health & Safety Manager
Donna is responsible for delivering
policy and procedure for all health and safety and wellbeing across Franchised Businesses Ltd including
Green Acres and Hire A Hubby.
Janalle McMeekin
Communications Manager
Janalle joined Franchised Businesses Limited in 2020 and works with the team to improve their communications both internally and externally to its key stakeholders. With a background in retail, brand and product marketing, Janalle brings a wealth of experience working with some of New Zealand’s largest brands including The Warehouse Group, Palmers and Whitcoulls.
Testimonials
Contractors required
We're looking for contractors nationwide in the following fields:
- Handymen
- Lawn mowing and gardening services
- Cleaning services
- Builders
- Painters
- Plasterers
- Flooring
- Plumbers
- Electricians
Latest News
Contact us
It’s easy and affordable to have the best in the business taking care of your business.
Get in touch with our friendly team today using the contact form below – we’d be happy to answer your questions or provide a personalised quote.
46-50 Bloomfield Tce, Lower Hutt 5010, Wellington
Free: 0800 803 203
E: admin@fbl.co.nz